Designing inclusive services.
Empowering change, driving inclusion, and designing for all.
Portfolio Preview
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Service Designer - Turn2us
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Building High-Performing Teams - Design Leadership
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Service Design - Car Rental - Deskless Pick-Up
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UX Strategy and Product Design - Adora Health
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BBC - Terrific Scientific - UX Designer
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BBC Sport - UX Design & Research
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UX Manager - Frontier Agriculture
A little bit about me…
I’m passionate about building collaborative and diverse teams that deliver value via data lead design.
My top values are
Empathy
Leading with curiosity
Empowering and trusting others to do the right thing.
By being true to my values, I’ve delivered UX Strategies that have positively impacted the customer and created team cultures that I’m proud of.
Creating inclusive experiences that cater to the needs of diverse individuals.
My passion lies with creating UX Strategies that incorporate Service Design, UX Design, Content Design and Research whilst also tailoring it for each companies individual cultures and needs.
With over 10 years of experience, I consider myself an end to end practitioner and I’m experienced with facilitating user research, leading on the co-creation of service design documents, creating user journey maps and taking the insights all the way through to prototyping, design, testing and implementation.
Please get in touch so we can work out how I can I can best support you.
Supporting and promoting women in UX
10 years ago I co-founded Ladies that UX because Georgie and I identified that there was a need for a supportive community for women within a male dominated UX Industry. A place where we could share food, share experiences and build relationships.
10 years later and we’ve hosted meet ups in over 80 cities worldwide and 9 annual conferences the support and promote women in the industry.
Companies I’ve worked for
Recommendations
“Lizzie is an incredibly focused, understanding, and empathetic designer. I worked with Lizzie during my time at TalkTalk where I learnt numerous soft and hard skills from her. Lizzie has the ability to truly understand problems and dig deeper past assumptions to delve into the real user need. On top of this, Lizzie is an excellent facilitator and manager of stakeholders using her friendly personality traits to create inclusive and safe environments.
With all that being said I would not hesitate to work with Lizzie again in any UCD environment.”
Sul Emmons - Snr UX Designer - TalkTalk
“Lizzie is a fantastic designer to work with. She managed the design team I worked in, and has a lot of experience that lends itself to effective problem solving, getting the right people in the same room and helping build bridges across a large business. She advocates for continuous improvements based on research, insight and thorough understanding.
It was a pleasure working with you - Thanks Lizzie :)”
Molly Ford-Williams - UX Designer - TalkTalk
“I want to tell you that you opened my mind’s door to what is possible with serious UX research. I will never go back. I have been blessed since with validation after validation of what you said was necessary to build a great product”
Krista G - Product Owner - Dunnhumby
“Lizzie is not only an incredibly talented designer but an incredible design thinker, leader and human being. She consciously designs for the people who aren't in the room and doesn't shy away from tough conversations that challenge our societal norms in design. She pushes herself in every aspect and can design beautiful artefacts that help translate complicated situations into digestible chunks and enable decision-making and shift power dynamics.
I would jump at the chance to work with Lizzie again.”
Vimla Appadoo - Co-Founder & Chief Culture Officer - HoneyBadger
“Lizzie joined the team and really helped build a product vision, design strategy and set direction. her designs and communication are great and I would recommend Lizzie in a heartbeat. I hope we get to work with her again.”
Ed Smith - Co-Founder & Chief Product/Technical Officer - Adora